There are an estimated 76,000 customers who may be due refunds
Eircom has been hit with a 2.45 million euro penalty for overcharging customers.
The company, now known as Eir, will refund customers and also make changes to its billing practices.
The Commission for Communications Regulation took enforcement action against Eircom and says the company has committed to paying a 2.45 million euro penalty.
Eir's also implementing a series of 'backward looking measures' , where it will identify customers who were incorrectly overcharged historically and have not been refunded.
There are an estimated 76,000 customers who may be due refunds, valued at 6.7 million euro.
The focus will be on customers incorrectly charged due to a broken bundle on the customer's account and where customers were charged after requesting the end to their service.
It'll also look at those who faced early cease charges when they were allowed to cancel without payment.
The company will appoint and Independent Auditor to review the effectiveness and implementation of the measures.
Over €2,000 Damage Caused in Vandalism at Athy Sports Ground
Weather Warning Issues Storm Dave Approaches Ireland
Fresh Blow For Metrolink As Programme Director Quits
Investigation Into Death Of Inmate In Portlaoise Prison
Intel Reclaims Control of Key Irish Chip Facility In Leixlip
€7m Worth Of Cannabis Seized In Athy
Budget 2027 To Take Place On October 6th
Kildare Gardaí See Increase In Drivers Taking Off Without Paying For Fuel, Whilst State Of The Nation Address Not Ruled Out By Taoiseach
