KCC Is Changing Its Out-Of-Hours Non-Emergency Contact Number.

Tuesday, 2 November 2021 11:53

It is because of changes introduced by the Commission for Communications Regulation

Kildare County Council is changing its long-standing out of hours contact number.

This phone is reserved for non-emergency matters.

KCC says the change, from January 1st, is because of changes introduced by the Commission for Communications Regulation, which means1890 numbers will no longer operate after that date.

Therefore, the Out of Hours Non-Fire Emergency Contact number for Kildare County Council, 1890 500 333, will be replaced with 1800 500 444 from Saturday, 1 January 2022.

KCC says "We continue to encourage all customers to use online services to contact us, notably our Contact Portal which can be accessed by clicking the ‘Contact Us’ button anywhere you see it on the Kildare County Council website: https://kildare.ie/countycouncil/YourCouncil/CustomerService/ContactUs/"

The following Kildare County Council contact numbers are not affected by this change:

    Main Council Contact Number – 045 980 200 operational
    Monday – Friday 9:00 a.m. – 5:00 p.m. (Except Public/Bank Holidays).
    Homeless Services Emergency Number – Out of Hours 1800 804 307.
    Irish Water – 1800 278 278, lines are open 24 hours, 7 days a week.

KCC says "Members of the public should only contact the Non-Fire Emergency Out of Hours contact number to report issues with urgent infrastructural services that the Council provide or to contact the Council’s Community Call Help Line outside of normal working hours.

In all other cases of emergency, members of the public should continue to contact An Garda Síochána, Ambulance or the Fire Services on 112 or 999."

📢 Out of Hours Non-Fire Emergency Call Answering Service Update

📞 The Out of Hours Non-Fire Emergency Contact number for Kildare County Council, 1890 500 333, will be replaced with 1800 500 444 from Saturday, 1 January 2022

For more information ▶️ https://t.co/Z9iLMs6wSM pic.twitter.com/ASRV851agM
— Kildare County Council (@KildareCoCo) November 2, 2021