The Legal Services Regulatory Authority (LSRA) received 1,788 complaints in 2025, an increase of 21% on the previous year
The Legal Services Regulatory Authority (LSRA) received 1,788 complaints in 2025, an increase of 21% on the previous year, according to its 2025 annual report.
The independent regulator for solicitors and barristers closed a record 1,933 complaints during 2025, the highest number of complaints closed in a single year and the third consecutive year in which complaint closures increased.
86 of those complaints concerning legal practitioners were based in Kildare, the third highest number of complaints following Dublin and Cork.
In 2025, the number of relevant businesses authorised by the LSRA to operate as Limited Liability Partnerships (LLPs) was 34.
Out of those 34 LLPs, four were authorised in Kildare.
The independent regulator also increased its enforcement activity, making 27 applications to the High Court to enforce directions issued following complaints investigations and 101 applications to the Legal Practitioners Disciplinary Tribunal.
In addition to complaints handling and enforcement, the Annual Report highlights progress across the LSRA's wider regulatory work, including:
- The establishment of the Legal Education and Training Committee and continued implementation of recommendations arising from the Breaking Down Barriers report, including the establishment of an Implementation Working Group.
- Continued growth in solicitor Limited Liability Partnerships (LLPs), with 34 authorised during 2025, bringing the total to 541.
- Continued research and reporting to support evidence-based regulation and inform policy discussions across the legal services sector.
Chief Executive Officer, Niamh Muldoon said the figures reflected growing public awareness of the LSRA's role and ongoing efforts to improve the efficiency and effectiveness of the complaints process.
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