Cabinet To Examine No-Penalty Contract Exits For Rising Broadband, Mobile And TV Bills

Tuesday, 25 November 2025 09:41

By Martin Osborne - Head Of News

Customers will be allowed to leave without any penalty if the operator introduces a price rise for any reason.

Locals could soon be able to cancel their contracts if broadband, mobile and TV prices go up.

The Cabinet will tomorrow discuss a new law to let consumers avoid “in-contract consumer price index” increases, which providers regularly impose as part of 12-month or 24-month service contracts.

Customers will be allowed to leave without any penalty if the operator introduces a price rise for any reason.

Providers will also be required to formally notify customers of any price rise at least 30 days before it happens.

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