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with Hannah Kelly

CCPC Reminds Online Shoppers of Refund Rights As Fastway Jobs at Risk

Wednesday, 29 October 2025 16:59

By Martin Osborne - Head Of News. Got a story? Contact news@kfmradio.com

The CCPC says consumers have a contract with the retailer, not the delivery company, and are protected from non-delivery.

The Competition and Consumer Protection Commission is reminding local online shoppers they can request a refund if a product is not delivered in a certain time frame.

It comes as 300 jobs are at risk with the parent company of Fastway Couriers having gone into receivership.

The CCPC says consumers have a contract with the retailer, not the delivery company, and are protected from non-delivery.

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