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Over 3,400 Complaints Made About Public Services In 2020.

File image: RollingNews

Ombudsman's Office issues annual report.

More than 3,400 complaints were made to the Ombudsman about public services last year.

119 of the complaints were made from Co. Kildare, accounting for 3.48% of the total.

The national figure is a drop of 6 percent compared to 2019, according to the offices latest annual report.

A quarter of complaints were about local authorities and a fifth regarding the health service.

Peter Tyndall says there was a wide range of complaints throughout the year:


There were 735 complaints about the Department of Social Protection, 126 of which concerned the Pandemic Unemployment Payment.

Peter Tyndall says it was an issue for a lot of people:

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